Test it on your own TV and Wi-Fi

Get a free 24‑hour trial in one message

Message our support team with your device. We’ll set you up with a free 24-hour trial, and you test it on your own connection before spending anything.

Where will you watch?

Optional: tap your device and we’ll add it to your message.

  • Free trial access
  • No payment to request
  • Setup help available

Prefer a form? Fill in a short request

  • A real person replies
  • Price shared before you pay
  • Nothing charged automatically
  • Help if something misbehaves

How it works

Up and running in three steps

  1. Send us a message

    Tell us your device and your country.

  2. We confirm and guide you

    Support checks trial availability and walks you through setup on a compatible player app.

  3. Test it for 24 hours

    Watch the way you normally would, on your own connection. If something misbehaves, tell us and we’ll look into it.

Before you start

Trial availability is confirmed by our support team. Nothing is charged automatically after the trial, and a free service trial does not include any separate licence or fee a third-party player app may charge.

What to try

Four things to try in your 24 hours

Use it the way you normally would. These four checks help you decide with confidence.

Start your free trial
  • 01

    Browse your usual channels

    Look for what you normally watch.

  • 02

    Flip around

    See how quickly channels start.

  • 03

    Try it at your busiest time

    Watch while the household is online too.

  • 04

    Use it like normal

    Try the remote, favourites and guide from your usual seat.

Before you ask

Quick answers

Is the trial really free?

Yes. Requesting the 24-hour trial doesn’t require payment details, and nothing is charged afterwards unless you choose to continue.

Can I look for specific channels during the trial?

Yes. Use the trial to search for the channels you care about and see for yourself what is available. Line-ups and resolution can change, so please don’t assume a particular channel or programme is included until you have checked it.

Which devices work?

Most streaming sticks, Android and Google TV devices, many Smart TVs, TV boxes, phones and tablets with a compatible player app. If you’re unsure, ask us and we’ll check.

What does it cost if I keep it?

Support will tell you the total price for each option before you pay, so you can decide with the full cost in view.

Will it work on my broadband?

That’s what the trial is for. Test at your usual viewing time. A wired connection is often steadier than Wi-Fi.

How fast will I get a reply?

We reply as soon as we can. Trial availability depends on device compatibility and region.

Ready when you are

Message us and start your free 24 hours

Send us your device and we’ll take it from there.

Prefer a form?

Leave your details and we’ll message you

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